Frequently Asked Questions If you have any other questions you would like our team to help you with, Please feel most welcome to contact us here. ▸ What are Practitioner Only products? Practitioner only products are products that will require you to be a patient of one of our registered doctors in order to purchase. On a Practitioner only product page, you will be asked to select your doctor from a list. If your doctor is not in the list, please select 'Other' and enter the details of your doctor for our team to review. ▸ What are Prescription Only products? You can now purchase prescription only products on our website. These are products that require a prescription to be filled out by your doctor. If your prescription hasn't been pre-loaded into the website, you may submit your prescription in order to gain access to purchase a prescription product. Once your digital prescription has been created, you can view your list of prescriptions. You will need to be logged in to view them.